Page 10 - Hawaii Renovation - Sep 18, 2022

10 HAWAII RENOVATION SEPTEMBER 18, 2022
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MACERATING TECHNOLOGY
FROM PAGE 6
turer’s toll-free number to try to sort it out. But what if you’re met with customer service based in another coun- try, one that is unhelpful, unreliable or just plain hard to communicate with? In contrast, communicating with U.S. or Canada-based customer service agents should ensure quicker responses, more reliable problem-solving and more effective communication. Purchasing from a manu- facturer with a North America-based sales force will also ensure faster, more efficient customer care.
COMPLIANCE
It’s essential to find out if any plumbing product is made according to U.S. codes and standards, especially when it comes to above-floor plumbing. A reputable company invests in testing its products to be in compli- ance with major plumbing codes. This way, the product will be approved to be installed anywhere in the coun- try while safeguarding the customer from any potential issues. Macerating technology uses a pump powered by electricity, and any electrical product that contacts wa- ter is potentially hazardous. You’ll want to ensure the product is compliant with safety standards. Otherwise, you could be waiting for an accident to happen.
Many above-floor plumbing systems have a product warranty of up to one year only. This can be a problem if the product breaks down or fails down the line, re- sulting in costly repairs or replacement.
A major brand such as Saniflo offers customers a standard three-year warranty for their macerating pump products. Also, they have offices and multiple ware- houses throughout the United States, ensuring optimal availability and distribution, especially during global supply shortage challenges.
INSURANCE
As mentioned above, issues can occur with electri- cal products that contact water. It’s crucial that you can insure these products should something occur. Not all brands of macerating pump products can obtain or offer insurance.
To be specific, products should carry some type of third-party certification to vouch for their reliability in protecting property as well as the health and safety of those who use them. Examples of independent labo- ratories that test for compliance would be “CSA” and “IAPMO.”Using these six tips, you can choose the right above-floor macerating pump system that will last for years to come.
To learn more about macerating technology and how it can help you with your home renovation dreams, visit go.saniflo.com.
This article is courtesy of BrandPoint.
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