Quality service shines through
Windows Hawaii continues to build on its reputation as the unsurpassed leader in the field, and that mutual trust and understanding with new and loyal customers has resulted in the local business being named first-place winner as the top “Window Replacement” store in Honolulu Star-Advertiser’s Hawaii’s Best People’s Choice Awards for eight consecutive years.
The company features top-quality product lines, including its bestselling Alii Extreme windows and doors, coupled with stellar customer service. Some competitors may offer lower prices, but with that comes the increased possibility that service and quality will be lacking, especially when compared to the high standards exemplified by Windows Hawaii.
Gary and Sandy Fujimoto upgraded the windows throughout their Mililani Mauka home after discovering that the original frames were rusting to the point where the windows could not open and close effectively. After two decades of living in the home, the Fujimotos replaced nearly 20 windows and some patio doors with Anlin’s Alii Extreme windows, which offer an array of benefits including premium noise reduction, exceptional UV protection, heat reduction, and easy operation and maintenance.
“After hearing a Windows Hawaii advertisement, we called Mario,” Gary says of their first call to Windows Hawaii general manager Mario Garcia. “He came by and sold us because he was so knowledgeable and really is a genuine guy. It wasn’t the cheapest option, but the products and his knowledge really convinced us, and put us at ease with this big decision.”
The Fujimotos laud Garcia and his experienced team for their quick response times and attention to detail when servicing is needed.
“To sell my husband on something like this is tough, it’s not like going out and buying a television! But we were comfortable with Windows Hawaii,” Sandy says. “Jehnre and his crew put us at ease, they were very professional and clean, and I even went on Yelp to commend them. They were so polite, and during their three days here, they made sure to clean up and check that we were satisfied before they left.”
SunMatrix is a popular feature of the Alii product line that provides four layers of low emissivity coating, which greatly improves energy efficiency. The main benefit of SunMatrix is its ability to block out 99% of harmful UV rays — a feat not offered by any other window brand locally. Cooler homes save residents substantially in the long run as energy bills are lowered and possessions are protected from fading and sun damage.
Alii Extreme windows withstand winds of up to 120 mph, reduce up to 50% of outside noise, and feature three weather strips per window (sliders) to triple the protection against moisture, dirt, noise, bacteria, mold and mildew, thanks to an antimicrobial treatment.
“There are some companies out there that are not accredited by the Better Business Bureau (BBB), yet they mislead customers to think they are,” says Garcia, who stresses the importance of researching and utilizing quality products installed by industry professionals. “It’s important to check with trusted sources — including the BBB, Department of Planning and Permitting, City & County records and sites like Yelp — to find helpful reviews and guidance during the process.”
Call Windows Hawaii to set up a free consultation and for more information.