With superior products should come excellent customer service, and that’s exactly what Windows Hawaii delivers. With an outstanding line of windows, doors and siding, the company has held a reliable relationship with its customers for more than a decade.
Its customer favorite is the Alii Extreme windows and doors. Alii is built with triple-strength glass, heightening durability and improving noise reduction of sounds coming in or out of the house. Its screen frame is made with thick walls of high-test aluminum with fiberglass reinforcement and upgraded rollers that contribute to its ease of use.
Additionally, triple-guard weather stripping adds three times the protection against moisture, dirt, noise, bacteria, mold and mildew — making the products simple to clean.
SunMatrix is a hot new upgrade to the Alii product, which provides four layers of low emittance (low-E) coating and in turn greatly improving energy efficiency.
The main benefit of SunMatrix is its ability to block out 99 percent of harmful UV rays — a feat not offered by any other brand on the island, making Windows Hawaii the exclusive source of SunMatrix in the state. With the ability to block out a high-percent of UV rays, this makes the house cooler and protected, saving residents big bucks in the long run on household utilities and ensuring safeguarded furniture.
Alii is the successful result of 10 years of research done by manufacturer Anlin Window Systems — meaning that Alii is tailormade for Hawaii’s extreme tropical climate and adjusted to last longer against the salty air from the ocean.
Various new and return customers, including Linda Nelson, tout the reliability of Alii windows.
“Alii Extreme is definitely outstanding; really unbelievable, actually. I mean, to be honest with you, it does help to keep my house cool. They look really good and clean very easily,” she explains, also adding she enjoys the noticeable noise reduction. “Whoever I have that comes to visit, they notice my windows and just love them and they love how it looks.”
Nelson also points out that general manager Mario Garcia continued to check in on her and the windows at least a couple months after installation.
“We make it a point to be there for all of our customers and we service our products after the windows have been installed if the need arises,” comments Garcia. “We will never leave our customers hanging!”
From start to finish, Nelson was a satisfied customer who was really impressed at Garcia’s availability and commitment.
“Mario, even though he’s a general manager, he is just there for you no matter when you call and to me that’s a big asset. He was never, never, never too busy for me,” Nelson emphasizes. “The people in their office have also always been pleasant and showed good customer service. And the installers are so nice and clean up well after they are done with the work.”
If you’re looking for an upgraded home, Windows Hawaii is a reliable first choice. Call the business at 671-0808 or visit trustwindowshawaii.com.
“I went through two other companies before I went with Windows Hawaii and Mario — it wasn’t the same. There was a very big difference with customer service and products,” concludes Nelson.