Building a reputation on hard work, integrity
When it comes to customer satisfaction and top-notch quality, Hua Xia Construction is the best of the best. According to general manager Andy Cao, the business takes its vision to be Hawaii’s premier engineering, construction and project management company seriously.
Hua Xia provides free estimates and free consultations for customers, and the company always walks through the entire renovation process with its clients. Customer Muriel Teruya’s positive experience with Hua Xia is a testament of not only exemplary work ethic, but also stellar customer service.
Teruya explained that she called Hua Xia to get an estimate for a new build, and she was impressed from her first meeting with Cao.
“Andy was personable and professional,” she remembered. “When we first met him, we liked him and felt like we could trust him. He gave us an estimate that was reasonable, and after we met with him a few times, we decided to move forward with knocking down our hours and building a new one.”
“Andy really knows the business well,” Teruya added. “He walked us through the entire process, from designing our home to the permitting process.”
Not only was Teruya impressed by Cao’s knowledge, but also with the entire Hua Xia team. She praised the company for their timeliness and ability to work hard without compromising quality.
“When you go on the jobsite, he (Andy) is always hands-on with his crew,” she stated. “The Hua Xia team is quick, but they do a great job.”
Teruya recommended Hua Xia Construction to potential customers because of the company’s expertise and professionalism, and also because of Cao’s constant communication.
“He’s (Andy’s) good at returning phone calls and keeping us up to date about what we can expect in the near future,” she said. “He is always available when you call him on his cell phone; he’s very easy to reach. Trying to get in touch with him is convenient.”
Cao said referrals from satisfied customers go a long way. One of Hua Xia’s current jobs on School Street is a result of a referral from Teruya.
“Our goal is to provide 100 percent customer satisfaction,” he said. “We provide residential, new house and kitchen and bath renovations.”
“For this month, if people choose our company to build their new house, we’re giving them a free demolition of their existing house,” Cao added. “This is a special promotion for new customers.”
HUA XIA CONSTRUCTION
contact // 636-1888
address // 2734 Kalihi St.
email // email@example.com
web // huaxiaconstruction.com