Company goes extra mile to help homeowners

By Hawaii Renovation Posted in: InteriorWindows

When it comes to renovations, product quality is often the first factor that comes to mind. But, customer service is equally important.

For unparalleled customer service, turn to Windows Hawaii. The local company not only provides superior products, but also customer service that can’t be beat. Windows Hawaii provides numerous options when it’s time to replace windows, doors and siding, as well as expert advice and years of experience.

“At Windows Hawaii, we separate ourselves from the competition by staffing workers who take pride in what they do and truly enjoy doing it,” said Windows

Hawaii general manager Mario Garcia. “The result is exceptional customer satisfaction, which often results in repeat customers.”

Windows Hawaii has been the recipient of “Hawaii’s Best” for five years in a row, of which it has earned First Place for four consecutive years (2013, 2014, 2015 and 2016). Garcia credits the business’ success to its loyal clientele.

“We go the extra mile to ensure the customer gets what they deserve,” said Garcia. “We recognize that customers can go anywhere (for business), but when it comes to window replacement, we want them to think of Windows Hawaii — the number one and only chosen Hawaii’s best company.”

Customer Jack Estonactoc’s experience with Windows Hawaii is a testament of how the company goes above and beyond to guarantee satisfaction. Estonactoc and his wife live in Mililani, and they were looking for new windows. After reading an article about Windows Hawaii in the newspaper, they gave the company a call.

“From my first phone call with the Windows Hawaii staff, they were professional and courteous about helping me,” said Estonactoc. “Their customer service probably helped me pursue them.”

Estonactoc recalls how Mario personally came out to meet Estonactoc and his wife on a Sunday.

“I was really impressed,” he said. “Mario’s presentation was very good, in terms of letting my wife and I know the different features and benefits of Alii Extreme windows.”

That meeting led to an estimate, and soon, Estonactoc and his wife decided to order new windows. Even though the process took several months — from ordering to installation — they were at ease because they knew they were in good hands.

“Bottom line: Windows Hawaii provides excellent customer service from beginning to end,” Estonactoc summarized. “We highly recommend Windows Hawaii — in fact, we’re talking about different projects with them. That’s how happy we are.”

WINDOWS HAWAII
contact // 671-0808 • 383-7233 (cell)
address // 91-489B Komohana St.
email // windows@windows-hawaii.com