Page 12 - Hawaii Renovation - Sep 4, 2022
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       12 HAWAII RENOVATION SEPTEMBER 4, 2022
Questions to ask when hiring a house cleaner
 Your home should be a sanctuary to take ref- uge from the world,
relax and recharge. However, keeping a home clean and tidy can be difficult when life gets busy, especially when transitioning from summer activities and resuming back- to-school schedules.
Now that kids are back in the classrooms and fall and winter gatherings are on the horizon, many homeowners choose to refresh their liv- ing space with a deep clean. With Professional House Cleaners Day approaching on Sept. 17, it may be the per- fect time to consider hiring a professional house cleaner to do the heavy lifting and deep cleaning for you.
If you’ve never hired a pro- fessional cleaner, it can seem daunting to find the right one. Melissa Homer, chief clean-
ing officer at MaidPro — a Boston-based franchisor of house cleaning services — has trained many MaidPro PROs and knows what makes a great house cleaner. Check out Homer’s top four ques- tions homeowners should ask when interviewing potential cleaners.
1. HOW MANY HOURS WILL IT TAKE TO CLEAN MY HOME?
A professional house clean- er should know how long it will take to clean an area or at least give a good faith es- timate based on the size of your home. Homer says that if a potential house cleaner gives a vague response or just restates the price, run. This kind of response usually means that the cleaner plans to stay for a while initially and then trim cleaning sessions
shorter and shorter to crank up their profitability once you’ve stopped paying atten- tion. Homer shares that PROs are trained on clear commu- nication so that homeown- ers and house cleaners are always on the same page.
2. HOW DO YOU MANAGE CROSS-CONTAMINATION BETWEEN ROOMS AND CUSTOMERS’ HOMES?
How would you feel if you found out that the rag used to wipe your counter was used beforehand to clean your toilet? This kind of cross-contamination is easy to prevent if a house cleaner has a plan in place. If you ask a house cleaner this question and they stumble or cannot give a detailed answer, this is a red flag. Look for PROs with separate bags of rags, a color-coded system to keep
bathroom scrubbers off the kitchen counter or at the very least separate supplies for each home they clean that day.
3. DO YOU ROTATE ITEMS, OR DO YOU CLEAN EVERYTHING EACH TIME, AND IS THERE A LIST OF WHAT YOU CLEAN?
Homer says it’s essential to be on the same page with your house cleaner about the level of cleanliness to expect during each session. Some house cleaners may try to cut their cleaning time short by rotating items, which means they likely won’t remember to clean them until they’re visibly gross. Be sure to make a list of what you would like cleaned and review that list together. Homer points out that PROs tackle this with a comprehen- sive list in hand and always
consult with clients to deter- mine if any other areas need to be added.
4. HOW WILL YOU ENSURE MY CLEANING
IS HANDLED IF YOU ARE OUT SICK OR I HAVE TO CHANGE MY SCHEDULE UNEXPECTEDLY, AND SOMEONE ELSE NEEDS TO COVER FOR YOU?
Emergencies happen, but a professional house cleaner should have a plan in place in case they can’t attend to your home and need to hand off the work to someone else. Homer says that if a house cleaner dodges the question, it’s best to move on to another potential hire.
It’s unrealistic to expect a house cleaner to remember the details of each client’s home. If they are sick or in- jured, an electronic record of
client account notes and each client’s preferences ensures that even if someone else needs to cover, your home will be cleaned to your expecta- tions every time.
A deep home cleaning is a process that is as emotional as it is functional, provid- ing deeper stress relief and relaxation. While these four key questions help identify seasoned housekeepers, se- lecting a trusted, professional service provider offers peace of mind by offering repu- table, reliable services while allowing you to effortlessly maintain an orderly, tranquil sanctuary. To learn more about MaidPro’s commitment to house cleaning and find a PRO to deep clean your home this fall, visit maidpro.com.
This article is courtesy of Brandpoint.
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