Biz provides exemplary customer service

By Kyle Galdeira Posted in: InteriorWindows

Pat Martin, a longtime Windows Hawaii client from Honolulu, has relied on the Alii Extreme window line for several of her properties, including apartments and single-family homes.

“They have serviced me very well over the years and accommodated multiple projects with specific products to meet the needs of the homes,” Martin says. “Looking at the products in the showroom, and comparing them visually to the competition, Windows Hawaii simplified the process of understanding the warranty, privacy, sound suppression and security elements that Alii Extreme windows offer.”

Martin feels at ease when working with Windows Hawaii general manager Mario Garcia and his knowledgeable team.

“The Windows Hawaii team provides instructions for window care for tenants and are there for service if we need it; I find that very reassuring and comforting,” Martin says. “If I have a problem, they take care of it immediately. Mario and his staff, we go back many years and they treat it like an ohana relationship.

“They really do an excellent job to make sure I, as a client, am treated with respect at all times, and I appreciate how proactive Mario and his team are with resolving issues, providing estimates and giving me honest advice.”

As the exclusive dealer of Anlin’s Alii Extreme window series in Hawaii, local homeowners rely on Windows Hawaii as the trusted business incorporates top-quality products to keep homes cool and protected. The Alii Extreme product line offers homeowners an array of benefits including premium noise reduction, exceptional UV protection, heat abatement, and easy operation and maintenance.

SunMatrix is a new feature in the Alii product line that provides four layers of low emissivity coating, which greatly improves energy efficiency. The main benefit of SunMatrix is its ability to block out 99% of harmful UV rays — a feat not offered by any other brand of windows locally, as Windows Hawaii is the sole source for SunMatrix in the state. The result is a cooler home that saves residents substantially in the long run as energy bills are lowered and possessions are protected from fading and sun damage.

Additionally, a Platinum Elite Spacer sits between a double layer of glass functioning as another factor in reducing heat. Anlin describes the Platinum Elite Spacer as “the most advanced, thermally efficient, commercial-rated warm edge spacer in the industry.”

The insulated glass unit in Alii Extreme windows features a thicker glass — a 1/8-3/16-inch combo — that lowers incoming and outgoing noise and increases security.

Easy maintenance is another benefit of Alii Extreme windows, which feature triple-guard weather stripping that adds three times the protection against moisture, dirt, bacteria, mold and mildew.

Customers rely on Anlin’s unmatched true double-lifetime warranty. This promise offers a superb lifetime installation and product warranty on Alii Extreme windows for as long as one owns their home. Also included is a lifetime complimentary accidental glass breakage replacement feature. Couple this manufacturer’s warranty with Windows Hawaii’s installation and labor warranty, and there’s no going wrong.

WINDOWS HAWAII
CONTACT 808-671-0808
ADDRESS 91-314 Komohana St., Kapolei
EMAIL windows@windows-hawaii.com
WEB trustwindowshawaii.com