If you are considering replacing windows in your home, you have a number of options to consider. Unlike buying an appliance or computer where you can shop online to compare brands and prices, window installation is a different animal as there are a number of factors that determine the final outcome.

Your window installation project decision should encompass three main areas: product, installation and service/warranty.


First is the product. While you can get replacement windows in wood, fiberglass or aluminum, the most common are vinyl frames because of their durability and ease of maintenance.

Most windows manufactured for residences are now dual pane with an energy coating to keep out heat and provide some UV protection. While they look the same, there is a big difference in quality, from the thickness of the glass, the type of spacer used to keep the two panes separated, quality of the vinyl and the hardware used. Better brands include Argon gas as an insulator and NEAT glass on the exterior pane to make cleaning easier.

Hawaii is tough on building materials with the high amount of ultra-violet light and salt. Many brands manufactured in the mainland do not account for this and can become in-operational after a few years. You need stainless steel hardware, particularly on windows like awning or casements where the hardware is exposed to the elements.


Second is the installation. Buying windows at a big box store or from some dealers requires purchasing the windows up-front and having a sub-contractor install them. Generally, you would find the most complaints with this system since there is no one person taking responsibility for both the product and the installation. You want a licensed contractor working on your home to ensure you have the legal protection you need, as well as the licensing board, should you have a dispute or problem. Did you know that an uninsured worker who gets injured on your property could sue you for injuries sustained?

Third is the service/warranty. Once your windows are installed, what happens if five years later they leak or become in-operational? Most warranties that have “lifetime” coverage have clauses in the fine print that limit coverage to two years if the windows are installed in Hawaii or are within several miles of the ocean. Many don’t cover labor, so if your window dealer goes out of business, so does your warranty coverage.

Diamond Head Windows carries most brands of windows available in Hawaii, as well as brands that the company exclusively distributes. Diamond Head Windows has the most comprehensive warranty on the island including screens, hardware, glass breakage and installation for the life of your home. The company does not use subcontractors.


Diamond Head Windows provides a free, in-home consultation to inspect your home, and provides the best windows to meet your needs and budget. The company has payment plans that include zero percent interest and payment plans as low as $89 per month. Diamond Head Windows believes that educating you on what is available and the differences between brands and companies, allows you to make the best decision for your home. Call 419-3099 today for your consultation.

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