In addition to providing homeowners with industry-leading roof coverings, the skilled professionals at Murakami Roofing LLC also deliver stellar customer service — a key element in the roof buying and repair process.

Murakami Roofing LLC has assisted Hawaii’s homeowners for nearly 40 years, as Clinton Murakami heads the family business after learning the ropes under the tutelage of his father, Clifford. The company also is lauded by homeowners for its commitment to integrity, and Murakami notes that it’s important to properly identify customers’ needs. For example, someone that doesn’t expect to live in a dwelling for a long period of time shouldn’t invest in a 50-year roof, or purchase exorbitant products that are, in reality, impractical.



Homeowners are reminded that while the work performed by a reputable company with a proven track record of completing successful jobs may cost more than companies that tout lower prices, a quality project will end up saving you money in the long run. While customers may be uncertain at first when choosing between different roofing materials, the experts at Murakami Roofing advise homeowners to check out manufacturers’ websites including PABCO Roofing Products. PABCO not only makes industry-leading roofing products, but also offers fast, easy and local customer service for added peace of mind.

Murakami also advises those interested in a roofing upgrade to secure two or three estimates through companies verified by the Better Business Bureau or suggested via referrals from friends or family. By doing some homework, customers can weed out the inexperienced or fly-by-night operations that produce shoddy results, and end up costing more in the long run. Homeowners also can go online to the Regulated Industries Complaint Office, where one may check into various facts about a business, including whether or not they hold specific licenses and qualifications.

“We try hard to provide excellent customer service, and it’s our service that sets us apart from the competitors,” said Murakami, who recommends scheduling a roofi ng project or upgrade this summer to take advantage of longer periods of sunlight and dry spells. “We all sell the same roofi ng products, but it comes down to customer service. I have a lot of customers that used to be my dad’s, and someday, they will be my son’s customers, too.”

contact // 348-8270
address // 45-558 Kamehameha Hwy., C-18
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