PHOTO BY BODIE COLLINS
When it comes to making the home-building process an enjoyable one, Atlas Construction is your one-stop shop. Not only does the company place the homeowner’s best interests before profit, it also is well known for its superior customer service, according to owner Bruce Kim.
“Customer service sets us apart from all other companies,” Kim confirmed.
Because customer service is integral to local homeowners’ experience with Atlas, the company has a specific set of core values, along with a mission statement. In terms of the company’s building philosophy, making sure that every Atlas employee is on the same page, Kim said, is the purpose of the core values.
“The care and workmanship has diluted all the way down to our field workers,” he said. “We’re a growing company; we currently have 65 carpenters. To get our message across — how we build and how we value customer service — we had to come up with a specific mission statement and core values so it could transcend and filter throughout the whole company.”
Atlas Construction’s mission statement is as follows: “To honor the privilege that a homeowner has bestowed upon us and their trust in Atlas Construction to deliver a lasting home, thereby creating a working environment where every employee has a great and real opportunity for success.”
Atlas is a locally owned, family business that has been building and remodeling homes for four generations. The company includes six cousins, and all other employees are treated as extended family members. With a long-standing philosophy to build the best homes, as well as long-lasting relationships with all homeowners, Atlas’ core values include:
• Providing a quality and long-lasting home for its clients and building it as if it were its own
• Providing incomparable customer service
• Respecting a home as if it were its own
• Striving for a five-star review from each and every homeowner (on Yelp)
• Teaming with homeowners to achieve common goals
• Being continuously dedicated toward current and future improvement
• Perpetuating and educating every employee and associate of its core values
• Exampling fairness, honesty and transparency in all services
Atlas Construction also offers free consultations. For more information and customer testimonials, check out the company’s website.
ATLAS CONSTRUCTION
contact // 951-9500
address // 1302 N. School St.
web // atlasconstruction808.com
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