At a recent company rally at Pacific Imports International, the entire staff sat down together and focused on its mission statement — to be the very best flooring company in Hawaii. All employees, whether in sales, operations or installations, are all dialed into this one goal, plain and simple.

Pacific Imports is a kamaaina family-owned business that recognizes that in order to achieve this mission, it needs to provide the best quality flooring products for the best price. This means going factory-direct, cutting out the middleman’s unnecessary profit. But this also means that Pacific Imports is free to shop for the very best quality to present to Hawaii consumers.

Pacific Imports proudly features its very own brands — the well-known Kahala Floors line of engineered woods and Bayside solids and laminates.

“I personally developed the Kahala Floors product line because I saw a need in Hawaii for a high-quality engineered wood floor that is made especially for our unique climate, lifestyle, and decorating style,” says Shirley Pai Hilton, president and CEO.


Hilton personally visits the factory on a regular basis and has employees overseas who are present during production to enforce quality control, including ASTM standards.

According to her, customers who choose a solid or “right” engineered wood such as the Kahala Floors line, will be getting a floor that adds permanent value to their home because the flooring is a lifetime product that can be refinished and lasts 80-100 years. That is a great investment that will definitely add to resale value (just ask your Realtor) but you can also enjoy it 365 days of the year, for 100 years! What other investment can rival that?

The same goes for installation services. Pacific Imports works with a very exclusive group of licensed flooring installers that Hilton knows will only deliver the best in quality and service. These installers also warranty their work for two years from date of completion. Many others offer only one year and their warranties are full of loopholes.

So what is the experience like when you walk into Pacific Imports’ beautiful 3,000-square-foot showroom in Kalihi, the largest wood flooring showroom in Hawaii? You will immediately see beautiful decor and dozens of wonderful flooring alternatives to choose from. After a friendly greeting from the staff, you will be helped by the most knowledgeable sales people in Hawaii, especially when it comes to wood flooring products and their installation.

After asking all the questions you would like, take home samples of products that might interest you. You can even check out a larger sample board so that you can better view it at home. You also can schedule an appointment for a flooring expert to visit your home to make recommendations and provide you with a quote.


Most recently, Pacific Imports has also introduced the Kahala Lifestyles outdoor furniture collection. If you are looking for high quality at wholesale prices, look no further. The collection includes full sofa and chair sets, chaises, table and chair ensembles and umbrellas, among other things.

One product Pacific Imports is really excited about is the Waiele portable outdoor shower. Fashioned out of the beautiful and popular weather-proof chocolate wicker, this shower stands over 7 feet tall and connects directly to a garden hose. Wheel it onto your pool deck, yard, or patio — wherever you may need a shower for washing off the pool, beach or yard work. The shower requires no special plumbing and you will love the price.

“We have many imitators,” Hilton says, “but look for the Kahala Floors brand name to know you are getting the best for your dollars, along with a 25-year warranty.” And she is passionate about educating consumers via her Wood and Stone Flooring seminars, held approximately every other month, and feedback has been nothing but positive.

“If you are seriously considering a new floor or just enjoy learning, I highly recommend you attend one of our sessions. I think you will agree the time was well spent.” says Hilton.

The next session is scheduled for Saturday, May 21 from 10 to 11:30 a.m. at Pacific Imports’ showroom, located at 926 Kohou St. in Kalihi. Call 847-7711 to reserve a seat.



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