Clients trust this hard-working construction company

By Kelli Shiroma Posted in: RemodelRenovating

HR-082116-Hua-Xia-1With a vision to be Hawaii’s premier engineering, construction and project management company, Hua Xia Construction takes customer satisfaction seriously.

According to general manager Andy Cao, Hua Xia has been in business for the past nine years. Cao states that having good relationships with both, current and potential customers, is integral to their business. Hua Xia provides free estimates and free consultations for customers, and the company always walks through the entire renovation process with its clients.

“I think people are always curious to know how customers are satisfied with our company,” Cao said. “We always treat customers like family.”

Steven, one of Hua Xia’s current clients, has nothing but positive news regarding his experience with the construction company. Steven was referred to Cao by a co-worker who had his home built by Hua Xia Construction.

“We’re doing a complete rebuild because our home was getting very old, and we had to expand with a growing family,” Steven explained. “In January (of this past year), we began construction — a complete demolition and ground-up rebuild.”

“Andy is very good at communicating, he’s good on his timeline of completing the project and his budget is on track,” he added. “He is prompt in responding to my calls, and he’s ver y easy to work with.”

Steven’s testament of Hua Xia’s stellar customer service has gone a long way.

“We have several referred jobs we’re working on, thanks to Steven,” Cao explained. “He referred some of his family members to us. A lot of our customers actually come to us based on referrals, though.”

While the company welcomes new customers, Hua Xia provides additional discounts to returning customers as a token of appreciation.

“We usually give returning customers a 20 percent discount on kitchen and bathroom renovations,” Cao confirmed. “We have given a 10 percent discount in the past, but we want to give more because we always have the customer’s best interest in mind.”

HUA XIA CONSTRUCTION
contact // 636-1888
web // huaxiaconstruction.com