Where to chill, find outstanding customer service

By Kelli Shiroma Posted in: EnergyExterior

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Beat the heat this coming summer with air conditioners from A One Electric. The company, which has been owned by electrical and A/C contractor Edwin Lin (Lic: C-32728) for the past eight years, not only provides residential and commercial air conditioning, but also a variety of electrical services. These services include residential rewiring, new commercial, new residential and repair and maintenance.

“I actually own two companies — A One Electric and Air City Hawaii,” Lin explained. “Air City Hawaii just started but I’ve had A One Electric for eight years now.”

“There’s a difference between the two,” he clarified. “For Air City, we sell air conditioners online. A One Electric deals with installation.”

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While A One Electric’s May schedule is all booked for installations, interested customers can make arrangements for June. All customers need to do is call Lin to schedule an estimate and A One Electric gives a free estimate the next day. If the customer decides to proceed with the installation, the process takes one to four days, depending on the house. Most of A One’s projects include A/C installation in houses or condos.

“Customers like that we answer our phones quickly and get back to them immediately,” Lin said. “We give estimates the very next day.”

And it’s this unbeatable customer service and follow-up — coupled with superior products and good prices — that set A One Electric apart from the rest.

“Many companies sell air conditioners, but they don’t install them,” Lin explained. “They just recommend what A/C is good for the owners, but we do the installation job, too.”

“When I chose the name ‘A One Electric,’ I wanted something simple that the customer would remember,” he added. “When they think of air conditioning, we want customers to remember our name — and that we’re No. 1.”

A ONE ELECTRIC
contact // 383-4766
address // 3012 Waialae Ave.