The mission is your flooring happiness

By Hawaii Renovation Posted in: FlooringInterior

Many years ago, Kahala Pacific Floors established a very simple mission statement: “Be the best flooring company in Hawaii! Everything we sell and everything we do will be in line with this objective!” All employees — whether in sales, operations or installations — are dialed in to this one goal, plain and simple.

Known as Pacific Imports International at the time, the company started out as a manufacturer and wholesaler of its own line of wood — the Bayside brand — which especially was made for Hawaii and the first of its kind. A few years later, company president Shirley Pai Hilton recognized the need for engineered wood products in the exotic species that the Hawaii market demanded. Thus, the phenomenally successful Kahala Floors line of engineered wood flooring was born, and now it is Hawaii’s best-selling wood flooring line. By cutting out middleman mark-ups, Hawaii consumers have been the big winners.

Being the best, however, also means providing as many quality options to customers as possible. Kahala Pacific Floors is an authorized dealer for many sought-after national brands of all types of flooring, such as Mohawk, Quickstep, Metroflor, Dal-Tile, Max Floors, Armstrong and Shaw, just to name a few. “We want to be your one-stop flooring store for wood, laminate, vinyl, tile or carpeting,” said Hilton.

At Kahala Pacific Floors’ beautiful 3,000-square-foot showroom in Kalihi, you immediately will see beautiful d├ęcor and dozens of wonderful flooring alternatives to choose from. You also will be helped by the most knowledgeable sales people in Hawaii, especially when it comes to wood flooring products and their installation. Take home samples of products that might interest you or check out a larger sample board so that you can better view it at home. You even can schedule an appointment with Hilton for a personal in-home consultation and to obtain a quote.

A few years ago, Hilton also used her experience and background to obtain her own contractor’s license so that she and her excellent installers personally could install your flooring products for you. “I can’t tell you how gratifying it is to have the homeowner be so happy with the product and services we provide. I get so many compliments about my staff that it actually brings tears to my eyes!” expressed Hilton. “Just take a look at our new website and Yelp to see their comments.”

Hilton is passionate about educating consumers, which she accomplishes through her “Wood and Stone Flooring” seminars, held every other month. Feedback is nothing but positive, and attendees share how much they enjoyed the seminar while learning so much. Best of all, only seminar attendees receive an exclusive, private-sale pricing on materials and labor.

“If you are seriously considering a new floor, or just enjoy learning, I highly recommend you attend one of our sessions. I think you will agree the time was well spent,” concluded Hilton.

The next session is scheduled for Saturday, Sept. 12, from 10 to 11:30 a.m., at Kahala Pacific Floors’ showroom, located at 926 Kohou St. Call 847-7711 to reserve a seat.

KAHALA PACIFIC FLOORS
contact // 847-7711
address // 926 Kohou St.
web // kahalafloors.com